With recent reports warning SMEs that they’re the top targets for cyber attacks, we’ll break down why IT support is so vital for protecting you and your customers. We’ll also discuss how your vulnerability could damage your business.
Do you know how important IT support is for your SME business?
According to reports, 46% of websites have high cybersecurity vulnerabilities. That’s a terrifying number for something that has such a simple solution.
IT support isn’t just about protecting you against cyberattacks, most support packages also help with updating and maintaining your systems. Got an issue with your site? IT support can fix it on the spot with an on-site engineer or a remote team. In fact, the best IT support companies have proactive approaches that aim to identify potential issues before they even arise, solving them before they have the chance to affect you.
Imagine how much easier your life would be if you never had to wait for an update again. With proactive maintenance, your IT systems can be updated whenever you choose.
IT support isn’t just about making your life easier, it’s also about ensuring the safety of you and your customers. Making sure you’re safeguarded against cyber attacks is a must in this day and age, especially as businesses your business grows.
Why should you consider IT support?
Prolonged downtime can have devastating effects for small companies, resulting in loss of business, loss of data (information loss accounts for 43% of the costs in cyber attacks), as well as wasted time and loss of revenue. You also have to factor in the cost of IT repairs if you don’t have comprehensive support.
If you’re not sure if you would benefit from managed IT support, think about your worse case scenarios, whether it be data breaches or system failures, and weigh up what you could lose. It’s easy to protect yourselves, so why risk it?
With full anti-virus protection, firewall for desktop/server included as standard with no extra cost. CCCit is committed to offering customers effective, practical support and peace of mind. Making sure that you’re protected is vital, and ensuring that your systems are safe is an absolute must.
Plus, you’ll have access to our team’s expertise. If you have any questions or queries we’ll be at hand to answer them quickly and without any unnecessary jargon. You’ll have the safety net of always having someone to talk to that is familiar with your company and needs. With our support, you’ll never be made to feel like you can’t ask questions or ask for advice. We offer continuity so you don’t have to go out of your way to get answers.
Can you afford to not have IT support?
When assessing if IT support is right for you, it might be helpful to weigh up the cost of one-off support in the case of unpredictable issues or attacks, against the cost of continuous support. The issue of course with one-off support is the unpredictability of fees, which is where clear monthly costs are often one of the many benefits of continuous support; you know what to expect.
According to a study into cybersecurity, 71% of customers said they would leave an organisation after a data breach. That’s enough to shut down a business.
Would you really want to risk it?
What’s next?
At CCCit, we understand that trusting a remote team to manage your systems can feel scary at first. But we’re a team of professionals, and while we may not be able to help with your office tea-round, we are only a quick phone call or email away. If we can’t solve the issue over the phone, we’ll visit you on-site to handle the problem face-to-face. We want you to feel confident that your IT system is safe in our hands.
We know how important IT support is for small to medium enterprise businesses, which is exactly why we’ve created our Small Business Bundle to meet your needs.
Not sure if your current IT support is working as well as it should be? Don’t be caught off-guard. Ask about our free assessment.
Want to know more about how IT support could benefit you [potential to link to benefits blog]? Call 0117 3700 050 or email us.
