CCCit - IT support for small and medium sized businesses in and around the Brisol area. - support

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01173 7000 50

We are delighted to have CCCit as a new member of our team - James Wheatcroft - Inspired People

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Support: Onsite support with Remote.

Our CCCit Onsite package gives customers an extra level of system protection. CCCit Complete gives customers all the benefits of CCCit Remote+ package plus unlimited onsite support and our onsite SLA+ for total peace of mind. There are a number of important features to our CCCit Complete package:

summary

CCCit Onsite

key benefits

CCCit Onsite: key benefits

Unlimited onsite support. In addition to our unrivalled remote assistance - which allows us to resolve around 95% of issues we experience - the CCCit Complete package entitles you an on-site visit from our experts when required, at no extra cost.
System installation/reinstallation as required. We will re-install your operating system (usually Microsoft Windows) for you if the system develops a problem which cannot be fixed via normal processes.
Full SLA including: Guaranteed same day response. Our experts are usually on site with CCCit Complete customers in 1 hours plus travel time, but our CCCit Complete SLA+ ensures you will have guaranteed support on site the same business day if required.
Support for all system cables and wiring. All essential network and system cables are supported as standard with the package.
Reduced onsite hourly rates of £50 per hour
Discounted rates on our other services.

pricing

CCCit Onsite: pricing

Cost per PC: £20 per month
Cost per server: £70 per month
Cost per extra Peripheral: £20 per month

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CCCit Complete Small Business

Our CCCit Complete SB package gives customers an extra level of system protection for small offices. CCCit Complete SB gives customers all the benefits of CCCit Remote+ package plus unlimited onsite support and our onsite SLA+ for total peace of mind.